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Training

The ARHCESMO aims to give professionals in hospitality and tourism in the region with training activities, specialized practices designed to meet the real needs and challenges, given by referenced experts, national and foreign, following active and dynamic training methodologies.

See our trainings here

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Storytelling for change

Storytelling for change

Storytelling for a change

Storytelling is a tool that can be used for a variety of purposes, including conveying company values, sharing knowledge, fostering collaboration between teams and creating experiences. How to use storytelling in your hotel

Scenario: Each hotel will host two formations:

  • Training 1: Storytelling / Hotel Culture; (8 hours)
  • Training 2: Storytelling / User Experience; (8 hours)
Facilitação de Líderes

Facilitation Leadership

FACILITATION LEADERSHIP

Leadership and Coaching (24 hours | 4 hours each module)

Contents:
Module 1: The shared vision and common goals
Module 2: Results to be achieved versus effort
Module 3: Communication for the future
Module 4: Collaboration and power sharing
Module 5: The art of giving feedback
Module 6: Leader's Action Plan
Calendar: February 13, 20 and 28, March 6, 20 and 25, 2020 from 2:15 pm to 6:15 pm.
Location: Hotel Palácio do Estoril, Sala Sintra

  • Registration to This email address is being protected from spambots. You need JavaScript enabled to view it. with the trainee's name, place and position until February 10th.
  • It is not necessary to send the qualifications and registration form;
  • Class up to 15 trainees;

Trainer: Cristina Madeira Trainer, Executive & Team Coach:

  • 18 years of experience in Hospitality and Tourism in different functions in the areas of management and operation (housing, events, sales and marketing and training);
  • Degree in Hotel Management and Management (EHSTE), Postgraduate in Hotel Management (ISLA);
  • Advanced Training in Personal and Professional Development (Catholic University of Lisbon);
  • Executive Coach since 2009 and Team Coach certified by ICF at the European Coaching School;
  • Currently develops national and international projects as a Senior Training Consultant.
Formação - Arhcesmo

Certified Modular Training

Formative Agenda | 2nd Semester 2019

French Course in Tourism: 4, 6, 11, 13, 20, 25, 27 Nov (3pm - 6pm) and 2 Dec (3pm - 7pm) | Code: 19166 | CNQ: 8219

Course Time Management and Work Organization: 11, 14, 18, 21, 25, 28 Nov and 2 Dec (15h - 18h), and 5 Dec (15h - 19h) | Code: 19180 | CNQ: 0382

Spanish course in Hospitality: 3 Dec 2019 (15h - 17h) and 7, 9, 14, 16, 21, 23, 28, 30 Jan and 4, 6, 11, 13, 18, 20, 25, and 25 Feb 2020 3pm - 6pm) | Code: 19163 | 6930

German Course in Hospitality: 9 Dec 2019, 6, 8, 13, 15, 20, 22, 27, 29, Jan and 3, 5, 10, 12, 17 Feb, (15h - 18h) and 19 and 26 Feb 3pm - 7pm) | Code: 19170 | CNQ: 6938

Basic fundamentals of First Aid: 4 Dec 2019 (15h - 17h) and 6, 8, 13, 15, 20, 22, 27, Jan 29, 3, 5, 10, 12, 17, 19, 24, and 26 Feb 2020 (3pm - 6pm) | Code: 19177 | CNQ: 4348

Creative Cooking: 4 Dec 2019, 8, 9 15, 16, 22 Jan (15pm – 18pm) and 23 Jan (15pm – 19pm), 2020 | Code: 19172 | CNQ: 9298

Restaurant Service | Bar, Service and Protocol: 4 Dec (15pm – 17pm) 2019 e 6, 8, 13, 15, 20, 22, 27, 29 Jan e 3, 5, 10, 12, 17, 19, 24 e 26 Feb 2020 (15pm – 18pm) | Code: 19171 | CNQ: 8264

Application form
Informed consent form
RGPD - Declaration of Consent

Storytelling for a change

Storytelling is a tool that can be used for a variety of purposes, including conveying company values, sharing knowledge, fostering collaboration between teams and creating experiences. How to use storytelling in your hotel

Scenario: Each hotel will host two formations:

  • Training 1: Storytelling / Hotel Culture; (8 hours)
  • Training 2: Storytelling / User Experience; (8 hours)

FACILITATION LEADERSHIP

Leadership and Coaching (24 hours | 4 hours each module)

Contents:
Module 1: The shared vision and common goals
Module 2: Results to be achieved versus effort
Module 3: Communication for the future
Module 4: Collaboration and power sharing
Module 5: The art of giving feedback
Module 6: Leader's Action Plan
Calendar: February 13, 20 and 28, March 6, 20 and 25, 2020 from 2:15 pm to 6:15 pm.
Location: Hotel Palácio do Estoril, Sala Sintra

  • Registration to This email address is being protected from spambots. You need JavaScript enabled to view it. with the trainee's name, place and position until February 10th.
  • It is not necessary to send the qualifications and registration form;
  • Class up to 15 trainees;

Trainer: Cristina Madeira Trainer, Executive & Team Coach:

  • 18 years of experience in Hospitality and Tourism in different functions in the areas of management and operation (housing, events, sales and marketing and training);
  • Degree in Hotel Management and Management (EHSTE), Postgraduate in Hotel Management (ISLA);
  • Advanced Training in Personal and Professional Development (Catholic University of Lisbon);
  • Executive Coach since 2009 and Team Coach certified by ICF at the European Coaching School;
  • Currently develops national and international projects as a Senior Training Consultant.

Formative Agenda | 2nd Semester 2019

French Course in Tourism: 4, 6, 11, 13, 20, 25, 27 Nov (3pm - 6pm) and 2 Dec (3pm - 7pm) | Code: 19166 | CNQ: 8219

Course Time Management and Work Organization: 11, 14, 18, 21, 25, 28 Nov and 2 Dec (15h - 18h), and 5 Dec (15h - 19h) | Code: 19180 | CNQ: 0382

Spanish course in Hospitality: 3 Dec 2019 (15h - 17h) and 7, 9, 14, 16, 21, 23, 28, 30 Jan and 4, 6, 11, 13, 18, 20, 25, and 25 Feb 2020 3pm - 6pm) | Code: 19163 | 6930

German Course in Hospitality: 9 Dec 2019, 6, 8, 13, 15, 20, 22, 27, 29, Jan and 3, 5, 10, 12, 17 Feb, (15h - 18h) and 19 and 26 Feb 3pm - 7pm) | Code: 19170 | CNQ: 6938

Basic fundamentals of First Aid: 4 Dec 2019 (15h - 17h) and 6, 8, 13, 15, 20, 22, 27, Jan 29, 3, 5, 10, 12, 17, 19, 24, and 26 Feb 2020 (3pm - 6pm) | Code: 19177 | CNQ: 4348

Creative Cooking: 4 Dec 2019, 8, 9 15, 16, 22 Jan (15pm – 18pm) and 23 Jan (15pm – 19pm), 2020 | Code: 19172 | CNQ: 9298

Restaurant Service | Bar, Service and Protocol: 4 Dec (15pm – 17pm) 2019 e 6, 8, 13, 15, 20, 22, 27, 29 Jan e 3, 5, 10, 12, 17, 19, 24 e 26 Feb 2020 (15pm – 18pm) | Code: 19171 | CNQ: 8264

Application form
Informed consent form
RGPD - Declaration of Consent

  • ARHCESMO Partners

    Parceiros Rede T

    Parceiros IEFP

    Parceiros HotelShop

    Parceiros BrowserBox

    Parceiros Turismo Portugal

    Parceiros GCAR Advogados

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  • ARHCESMO is Member of:

    Turismo Cascais

    Confederacao Turismo Portugues

    Turismo Lisboa

    Codigo Etica Turismo

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